How do I associate my Cisco.com account (CCOID) to a Smart Net Total Care contract?

Views: 8,357 Visibility: Public Votes: 4 Category: fabric-interconnect-and-management-switches Specialty: globalops Last Updated:

Applies to

• Cisco.com account profile already created
• Cisco MDS and Nexus switches purchased from NetApp

Answer

1. Go to Smart Net Total Care Support
2. Link your Contracts to your Cisco ID

- OR -

1. Go to Profile Management and use the email address associated with your Cisco profile and password to log in
2. Go to Manage Profile > Access Management > Add Access
3. Add contract number

Note:

• Please allow up to 24 hours for the changes to take effect on your cisco.com account
• If either method above results in "pending approval" from contract administrator contact web-help-sr@cisco.com for assistance

Additional Information

• How to Add a Cisco Service Contract Access to a Cisco.com Account - Cisco.com
• How to find a Cisco contract number
• How to find your Cisco.com account username (CCOID)
• How do I create a Cisco.com account (CCOID)?
• How do I register for Cisco Smart Net Total Care portal access?

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

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